Background

A leading manufacturer and distributor of electrical circuit breakers and related products has customers across North America that were placing orders through manually created Purchase Orders. They were looking for a solution that would provide online ordering capabilities for their B2B customers.

The Challenge

The ability for online ordering of circuit breakers cannot be made available to all customers due to certain limitations within that industry, so the functionality of the website needed to work differently for various user groups based on their login. They also required a multi-tier quoting process to be included within the same website.

The manufacturer had an old website that was outdated and were looking to replace the entire website, which would contain static HTML pages along with the web catalog.

Solution

eJeeva proposed a solution using eJeeva eSeller, which would allow the manufacturer to replace their old website with all the required functionality.

Website user roles were defined using eJeeva Central. This allowed ordering capabilities for specific customers and product level attributes for certain products were allowed for online ordering. This provided the company the options to create different product groups and customer groups with different capabilities for each of them.

The inventory and pricing of products was shown in real time with direct integration to Epicor Prophet 21 ERP. This allowed customers to view product availability and place orders on demand.

Result

Using eJeeva solutions the manufacturer is able to provide a customized B2B website for their users, and they have been able to greatly simplify the ordering process, increasing sales and revenue in the process.